Streaming · cancel guide

How to cancel U-NEXT

Direct link to the U-NEXT cancellation page, plus the exact steps.

Open U-NEXT cancellation page →

Opens video.unext.jp in a new tab.

  1. 1
    Open the cancellation page
    Use the button above, or go to https://video.unext.jp/account.
  2. 2
    Sign in to U-NEXT
    Sign in if prompted. Use the same account the subscription is billed to.
  3. 3
    Find your plan and choose Cancel
    Look for your active plan or membership. Cancel is sometimes hidden under Manage, Change plan, or Account.
  4. 4
    Confirm and keep proof
    Confirm the cancellation. Screenshot the confirmation and keep it until you see charges actually stop.

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